644 Terms & Conditions — Read the Complete Guide to Using Our Platform

1 General introduction

These Terms & Conditions form a legally binding agreement between 644 (644.wine) and its members. By using the 644 website, creating an account, or accessing any of our services, you are considered to have read and accepted these terms in full.

If you disagree with any part of these terms, please refrain from using 644's services. For any questions, contact our support team.

2 Account Register

To create an account with 644, you must provide accurate and complete information. Your name, email address, date of birth, and all other required details must be truthful.

Single Account Policy

Each person may only hold one account. If the same individual creates multiple accounts, or if multiple accounts are operated from the same device or IP address, all accounts will be suspended and all winnings and bonuses may be forfeited.

Password protection

Keeping your account password confidential is your own responsibility. Sharing login credentials with anyone is strictly prohibited. If you lose your password or suspect unauthorized access to your account, contact the support team immediately.

• The email address provided at registration must be active and valid.
• A single mobile number cannot be linked to more than one account.
• Identity verification may be required to make any changes to account details.
• Two-factor authentication is recommended to keep your account secure.

3 Eligibility & age requirements

644's services are for adults only. An account cannot be created or used unless all of the following conditions are met:

• You must be 18 years of age or older
• Online gaming must be legally permitted in your country or region.
• Creating or managing an account on behalf of another person is strictly prohibited.
• 644 employees and their immediate family members are not permitted to participate in any betting activities.

4 Deposits & Withdrawals

644 maintains clear and strictly enforced policies on deposits and withdrawals. Transactions can be made via mobile banking and electronic wallets.

Deposit Policy

• The minimum deposit amount is displayed on the platform
• Deposits are generally credited to your account instantly.
• Deposits must be made in your own name and from your own payment method.
• Deposits from third-party accounts or cards are not permitted.

Withdrawal Policy

• Withdrawals are typically processed within 1-3 business days.
• Withdrawals must be made through the same payment method used for the deposit
• Identity verification (KYC) is required for large withdrawals
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first

5 Bonuses & promotions

644 offers a variety of bonuses and promotions. Each bonus carries its own terms and conditions, and it is the member's responsibility to read them before claiming.

Welcome Bonus

New members receive a welcome bonus on their first deposit. This bonus is subject to specific wagering requirements and must be completed within a set period from the date the bonus is awarded.

General bonus terms

• Each bonus can only be used once
• Bonus funds can be used to place bets but cannot be withdrawn directly
• If a withdrawal is requested before the wagering requirement is met, the bonus may be forfeited.
• Multiple bonuses cannot be active simultaneously unless expressly permitted.
• If bonus abuse or manipulation is found, the bonus and any associated winnings will be voided

6 Betting policy

644 has specific betting rules that all members are required to follow.

Sports Betting

• 644 has final authority on the acceptance and cancellation of bets
• If a match is cancelled, the bet amount is generally refunded
• 644 reserves the right to void any bet placed at incorrect odds due to a technical error
• 644 is not responsible for any issues caused by internet disconnection during live betting

Casino Games

• RTP and fairness of all games are independently verified
• Any winnings displayed due to a software error will be voided.
• In Live Casino, the dealer's decision is final

7 Prohibited Activities

The following activities are strictly prohibited on 644. Any account found engaging in them will be closed immediately:

• Bonus abuse through the creation of multiple accounts
• Using another member's account or allowing others to use yours
• Money laundering or illegal financial activity
• Software hacking, use of bots or automation tools
• Match fixing or betting using insider information
• Attempting to gain unauthorized access to another member's account
• Coordinated fraudulent activity against the platform

8 Account Closure & Suspension

644 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Breach of These Terms
• If identity verification is not completed
• Suspicious financial transactions
• At the member's own request
• Self-Exclusion Under the Responsible Gaming Policy

Closed at member's own request

Members who wish to close their account may contact the support team. You will be given the opportunity to withdraw any verified balance before the account is closed.

9 Privacy & Data Protection

644 treats the protection of members' personal data as a top priority. All information is secured through SSL encryption.

Personal information is never shared with third parties, except where required by law. For more details, please read our Privacy Policy Read.

10 Responsible Gaming

644 is committed to responsible gaming. The following tools are available on our platform:

• Option to set daily, weekly, and monthly deposit limits
• Setting betting limits
• Session time limit
• Temporary account break (cooling-off period)
• Long-Term Self-Exclusion

If you feel you may have a gaming problem, please take a break and visit our Responsible Gaming View category.

11 Legal Matters & Liability

All decisions made while using 644's services are the member's sole responsibility. 644 is not liable for any financial losses incurred through gaming.

These Terms & Conditions have been prepared in accordance with international gaming laws and licensing authority regulations. Any disputes must first go through 644's internal complaints process. If unresolved, the matter may be escalated to the relevant licensing authority.

• 644 is not liable for technical errors, server downtime, or issues caused by third parties
• Members are solely responsible for the security of their own account
• 644 is not liable for any damages resulting from unauthorized account access.

12 Contact & complaints

If you have any questions or complaints regarding these Terms & Conditions, please contact the 644 support team:

• Live chat: chat with us directly in Bengali on the website
• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week

An initial response will be provided within 48 hours of submitting a complaint. Complex cases may require additional time. Every complaint is taken seriously and handled with care.